Project Suvidha
Accelerating progress on the Swachh Bharat Mission (SBM) 2.0 Urban and Sustainable Development Goals, HUL set up Suvidha (Convenience) – a first-of-its-kind urban hygiene and sanitation community centre providing affordable access to clean toilets, purified drinking water, showers, and laundry services to 6,00,000 people residing in informal settlements in Mumbai. Inclusive by design, the centre provides safe, private, hygienic, and odour-free toilet facilities for women, men, children and people with disabilities. Further, extensive behaviour change programmes are conducted around Suvidha centres to encourage people to adopt four simple yet important habits: washing hands with soap; eating nutrition-rich meals; drinking safe water; and using clean toilets to reduce the scope of illness and create good health outcomes for families.
HUL has built 25 Suvidha centres as of today, through a public-private partnership with the Brihanmumbai Municipal Corporation, HSBC India and JSW Foundation. HUL also works with implementing partners United Way Mumbai and Pratha Samajik Sanstha and governance partner Ernst & Young (EY).
The holistic Suvidha model is helping transform urban community toilets into clean, hygienic and self-sustainable centres that have bolstered health, nutrition, sanitation, and livelihood outcomes, as assessed by Deloitte Touche Tohmatsu India LLP in 2023.
6,00,000 people have access to safe and dignified hygiene and sanitation services
300 million litres of water saved cumulatively through water-saving technologies
INR 15 is the estimated return on investment to the community for time saved by using Suvidha’s services
100% of Suvidha users avail purified and clean drinking water and other WASH (water, hygiene and sanitation) services at the centres at all times thereby building community resilience against climate change
Our Suvidha model has been presented at COP28 as a Climate Resilient WASH Model and recognised by the World Economic Forum (WEF) as an example of a ‘Public- Private’ collaboration that can improve the health of cities. It has, further, been recognised by Harvard Kennedy School (HKS) as a sustainable & replicable model for urban slums.
This year, HUL's decade of experience building and operating Suvidha centres was formalised into a national standard — MoHUA introduced a training module for government engineers and implementers across India, built on the design and operational principles that HUL pioneered through the Community and Public Toilets Guidelines. Suvidha's approach to planning, building, and maintaining community and public toilets is now the benchmark against which urban sanitation infrastructure will be measured nationwide.
HUL also showcased the Suvidha model at Mumbai Climate Week 2026 — India's first dedicated climate action platform — demonstrating how scalable, climate-resilient sanitation can accelerate India's sustainability transition. HUL's presence spanned a high-impact exhibit, a high-level roundtable on climate-resilient sanitation, and on-ground exposure visits to Suvidha centres across the city.
Dove self-esteem programme
The Dove self-esteem programme, for 20 years, has been helping young people with self-esteem education, reaching over 136 million lives in 150 countries.
The partnership funding is being directed to UNICEF India’s Life Skills Education programme and contributes to the Government of India’s Samagrha Shiksha Abhiyan (SMSA) programme. Under the SMSA programme, the Ministry of Education has a clear mandate to deliver a comprehensive life skills education curriculum. Our partnership is supporting teachers with specific training on self-esteem and body confidence through educational materials, under the agreement with the Government of India.
13 Mn people reached in India through the Dove self-esteem initiative.
Asha Daan
Asha Daan is a home in Mumbai for children with special needs, sick and destitute people. It is run by the Missionaries of Charity which was founded by Mother Teresa. Since the inception of Asha Daan in 1976, we have been looking after the maintenance and upkeep of the premises. At any time, there are over 300 people at Asha Daan. The redevelopment work is underway which will soon be completed with improved amenities.
Based on estimations for all 24 Suvidha centres